This standard covers the competences you need to allocate and check work in your team in accordance with approved procedures and practices.
You will be required to demonstrate that you can plan how the team will undertake its work, identifying any priorities or critical activities and making best use of the available resources in accordance with approved procedures and practices.
This activity is likely to be undertaken by someone whose work role involves Weapons, Ordnance, Munitions or Explosives work activities. This includes people working as procurement managers and supervisors in maintenance, storage and transport.
P1 confirm the work required of the team with your manager and seek clarification where necessary on any outstanding points and issues
P2 plan how the team will undertake its work, identifying any priorities or critical activities and making best use of the available resources
P3 allocate work to team members on a fair basis taking account of their skills, knowledge and understanding, experience and workloads and the opportunity for development
P4 brief team members on the work they have been allocated and the standard or level of expected performance
P5 encourage team members to ask questions, make suggestions and seek clarification in relation to the work they have been allocated
P6 check the progress and quality of the work of team members on a regular and fair basis against the standard or level of expected performance and provide prompt and constructive feedback
P7 support team members in identifying and dealing with problems and unforeseen events
P8 motivate team members to complete the work they have been allocated and provide, where requested and where possible, any additional support and/or resources to help completion
P9 monitor the team for conflict, identifying the cause(s) when it occurs and dealing with it promptly and effectively
P10 identify unacceptable or poor performance, discuss the cause(s) and agree ways of improving performance with team members
P11 recognize successful completion of significant pieces of work or work activities by team members and the overall team and advise your manager
P12 use information collected on the performance of team members in any formal appraisal of performance
K1 different ways of communicating effectively with members of a team
K2 the importance of confirming/clarifying the work required of the team with your manager and how to do this effectively
K3 how to plan the work of a team including how to identify any priorities or critical activities and the available resources
K4 how to identify and take due account of health and safety issues in the planning, allocation and checking of work
K5 why it is important to allocate work across the team on a fair basis and how to do so
K6 why it is important to brief team members on the work they have been allocated and the standard or level of expected performance and how to do so
K7 ways of encouraging team members to ask questions and/or seek clarification and make suggestions in relation to the work which they have been allocated
K8 effective ways of regularly and fairly checking the progress and quality of the work of team members
K9 how to provide prompt and constructive feedback to team members
K10 how to select and apply a limited range of different methods for motivating, supporting and encouraging team members to complete the work they have been allocated, improve their performance and for recognizing their achievements
K11 the additional support and/or resources which team members might require to help them complete their work and how to assist in providing this
K12 why it is important to monitor the team for conflict and how to identify the cause(s) of conflict when it occurs and deal with it promptly and effectively
K13 why it is important to identify unacceptable or poor performance by members of the team and how to discuss the cause(s) and agree ways of improving performance with team members
K14 the type of problems and unforeseen events that may occur and how to support team members in dealing with them
K15 how to log information on the ongoing performance of team members and use this information for performance appraisal purposes
K16 industry/sector specific legislation, regulations, guidelines, codes of practice relating to carrying out work
K17 industry/sector requirements for the development or maintenance of knowledge, understanding and skills
K18 the members, purpose and objectives of your team
K19 the work required of your team
K20 the available resources for undertaking the required work
K21 the organization’s written health and safety policy statement and associated information and requirements
K22 your team’s plan for undertaking the required work
K23 the skills, knowledge and understanding, experience and workloads of team members
K24 your organisation’s policy and procedures in terms of personal development
K25 reporting lines in the organization and the limits of your authority
K26 organizational standards or levels of expected performance
K27 organizational policies and procedures for dealing with poor performance
K28 organizational grievance and disciplinary policies and procedures
K29 organizational performance appraisal systems
1. You make time available to support others
2. You clearly agree what is expected of others and hold them to account
3. You prioritize objectives and plan work to make best use of time and resources
4. You state your own position and views clearly and confidently in conflict situations
5. You show integrity, fairness and consistency in decision-making
6. You seek to understand people’s needs and motivations
7. You take pride in delivering high quality work
8. You take personal responsibility for making things happen
9. You encourage and support others to make the best use of their abilities
10. You are vigilant for possible hazards and risks